Support

Email me at john@moosed.me. I read everything that comes in and answer as fast as a nights-and-weekends project allows.

If something's broken, tell me your device, your iOS version, and what you were doing when it happened. If the app crashed, the crash reports Apple forwards to me are aggregated, so I can't connect one to your message. A sentence describing what you did is worth more.

If you're in the TestFlight beta, the Send Beta Feedback button attaches a screenshot and the device details automatically, which saves you typing them out.

Does Joinery need an account or an internet connection?

Neither. It runs entirely on your device and works in airplane mode.

Where do my photos go?

Nowhere. They stay on your device and never reach a server, because there isn't one. The privacy page covers this in full.

Can I send a puzzle to someone else?

No, and I'm not planning to add it. Sharing would put me in the position of moderating what images move between people, which is a job I don't want and would do badly.

Can I get more piece counts, other cut styles, other galleries?

More ways to cut is the plan for later releases. I'd rather say what's shipped than what's coming, so there's no roadmap here.